"Uncover Your Family's History"

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Shop fAQs




SHOP FAQs

The SAG online shop offers a wide range of books and other resources for family historians. You can also pay for SAG research services and a selection of pre-recorded Webinar Recordings though our online shop.

Choose a category from the Shop and then browse. or, alternatively, use the FIND shortcuts (ie Windows - Ctrl F or Mac - Command F) for a word or aspecific title.

PAYMENTS

  • All prices displayed are GST inclusive
  • Payments are made through Paypal using Visa or Mastercard (you do not need a personal PayPal account)
  • Alternatively, you can mail a cheque to our head office at 120 Kent Street, Millers Point NSW 2000
  • Or phone in your credit card details during business hours on 02 9247 3953

OVERSEAS CUSTOMERS

  • The 10% GST will be manually deducted withn 2-3 business days of receiving your order

DELIVERY

  • We use Australia Post and orders will be mailed within 2-5 business days of receipt of order
  • If stock is unavailable, we will notify you of the likely delay and confirm your wish to proceed
  • Alternatively, place your order online and select the Pick Up in Person option to collect your purchase during Shop hours at 2/379 Kent St, Sydney

DIGITAL DOWNLOADS

  • A selection of pre-recorded Webinar Recordings are available to view, once payment is made
  • Back issues of our journal Descent are available and the link will be emailed within 2-3 days

SECONDHAND BOOKS

  • Secondhand books are  uploaded to our online shop on a regular basis
  • There is a great range of Australian and overseas genealogical and historical titles, family histories and biographies

TERMS AND CONDITIONS

  • All orders are accepted, subject to availability
  • The prices quoted are in Australian dollars and inclusive of GST 
  • Prices are subject to change without notice, as new stock arrives, or for any other reason

E&EO

  • Every effort is made to ensure the accuracy of the information on this site, but the SAG will not be liable for any errors, which we reserve the right to correct

RETURNS POLICY

  • All returned goods must be in pristine condition, have their complete packaging intact and be received within 14 days
  • Returned goods claimed to be faulty and subsequently found to be in good condition will incur a $10 service charge
  • You are responsible for the costs of returning goods, except where they are faulty or damaged in shipment

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LOCATIONS

Our Research Centre is at 2/379 Kent St, Sydney.

Our office is at Richmond Villa, 120 Kent St, Sydney.

Location map

See our hours of opening for each building.

CONTACT US

Call : +61 2 9247 3953

Email

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